card is commonly used by Malaysian in paying the toll expressway, highway, bus, railway and others and there are about 4 million of Malaysian holds Touch ‘n Go card (TnG) and an average of 1 million transactions each day.The latest function offered, which is enabling the cardholder to purchase the fast food, movie ticket and merchandise with the CARD! It is convenient to the users as they can enjoy and possess the food or things by just “Touch ‘n Buy”. As the card is function as money or even credit card, it will be the target of pickpocket. Consequently, the one card for multipurpose usages will bring disaster to the users when the card is missing or being stole. Therefore, the company should enhance the security of the card.
Below are the suggestions to improve the security of the card:
(1) Registration must be done for every purchase of TnG card. The purpose of registration is to make sure the security of card is enhanced.
(2) The feature of stops the transaction of card when the card was reported as missing or upon the request of cardholder.
(3) Allow the cardholder to transfer the balance of TnG card to a new card or other supplement card.
Besides that, cardholders are advice not to reload in huge amount to prevent the people or pickpocket that having it from gaining benefit.
TnG is similar to 
that famous with its multipurpose usages.
Besides the ability of using the card to purchase things and transportation, it has security access system that benefit the cardholders by just simply scan their Octopus card to gain access to their house or office. It is so convenient as the residents or officers do not have to memorize the access code, however, it is disadvantageous in a way when the card is lost and use by the thief to gain access to their house and office.
In a nutshell, although it is true that TnG card bring convenience to us, on the other hand, the company should develop a sound security system so that there are no way for unauthorized people obtain benefits from the card.
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